Dr. Smith’s presentations cover a variety of subjects, including client and staff communication, compliance, behavior and management, organizational and team development, leadership, career paths, trends and opportunities in veterinary medicine, gender issues, and economics.
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Workshops may be tailored for doctors, managers, client services, technicians, or the whole-hospital team. Discussion and skills practice are done in small groups, so no one is “put on the spot.” No matter how large or small the meeting, Dr. Smith will ensure that everyone gets to participate, and to have fun!
Dr. Smith focuses on action learning. “Action learning” is a process of using instruction that is quickly and directly applied to specific, real-work situations. When people attend a lecture, they are learning on only the most basic level of acquiring knowledge (listening, repeating, and memorizing). Instead, Dr. Smith provides opportunity for practice and discussion!